At All About Living, our Case Managers are the heart of what we do. With a passion for helping others and years of experience in aged care, they work closely with clients and their families to provide personalised support that makes a real difference. Each of our Case Managers brings their unique background, skills, and warmth to the role, building strong connections and ensuring every client feels heard, valued, and supported. Get to know the dedicated individuals who are here to help you live independently and confidently at home.
HCP Case Manager – Karen Johnston
Karen has been a dedicated member of the All About Living team for nine years, bringing warmth, compassion, and expertise to her work. She began her journey as a Support Worker and Activity Officer, where she played a key role in facilitating engaging activities for All About Living’s community groups. Now, as a Case Manager specialising in Home Care Packages, Karen oversees client care and support services, ensuring that every individual receives the attention and assistance they need to thrive. Her passion lies in making every client feel truly valued and supported, and she takes great pride in building meaningful relationships that enhance their quality of life.
Karen’s ability to listen, understand, and respond to her clients’ needs reflects her deep commitment to person-centred care. Her dedication and positive approach have made a lasting impact on the lives of many within the All About Living community.
HCP Case Manager – Rochell Robertson
Rochell brings a wealth of experience and passion to her role as an HCP Case Manager at All About Living, where she has been making a difference for 2.5 years. With a background spanning over 20 years in the dental industry before qualifying as a nurse, Rochell transitioned into community care after realising her true calling lay outside the hospital environment.
Rochell is driven by her desire to build trust and connection with clients, advocating for their needs and working collaboratively towards positive outcomes. She takes great pride in establishing meaningful relationships with clients and their families, helping to improve their lives by resolving issues, suggesting options, and supporting change.
Known for her approachable nature and sense of humour, Rochell ensures her clients receive the best care possible by staying engaged and coordinating with multidisciplinary teams when needed. She truly loves her work and the difference it makes.
HCP Case Manager – Rosie Goodhew
Rosie has been a dedicated member of the All About Living team for three years, bringing her warmth and problem-solving skills to the role of HCP Case Manager. Starting in reception, Rosie quickly embraced the challenges of aged care before transitioning to NDIS Case Management and finally finding her passion in Home Care Packages.
With a background in Graphic Art and the life experience of raising four boys, Rosie brings a unique perspective to her role. She thrives on creating meaningful connections with clients and helping them navigate their care with compassion and practicality.
Rosie loves hearing the life stories of the people she supports, describing it as both a privilege and a joy. Whether arranging services or offering a listening ear, she’s motivated by the impact her work has on clients and their families.