Our Winter 2025 Newsletter is packed with important updates and helpful information to keep you informed and supported this season.

Here’s what you’ll find inside:

• Support at Home: The new aged care model launches 1 July, offering faster access, flexible budgets, and clearer pricing.
• Your Feedback in Action: Highlights from our 2025 Customer Survey and the changes we’re making based on your input.
• Zoning Team Model: Localised support teams are now in place for better continuity of care.
• AlayaCare Family Portal: Coming soon – view your care plans and upcoming services online.
• New Statement of Rights: Learn how the Aged Care Act 2024 strengthens your protections and choice.
• Registered Supporters: A new legal role replacing representatives under My Aged Care.

Check out our June Calendar for exciting events and activities!