Today is International Help a Senior with Technology Day… well it’s not, but it should be, EVERY DAY.
In a world where technology evolves at lightning speed, it’s no surprise that keeping up can feel like a relentless sprint. For many seniors, this race is not just daunting; it’s a barrier to daily life. The rapid technological changes we’ve seen over the last few decades have been astonishing and, at times, overwhelming even for the tech-savvy. For those who have witnessed the transformation from radio shows to Netflix, rotary phones to smartphones, snail-mail to email! The pace of change is not just fast – it’s dizzying.
The aftermath of COVID-19 has rapidly propelled many seniors abruptly into a digital world. Doctor’s appointments moved online, bills have to be paid through apps or websites, even buying a ticket to movies is completed online. While younger generations adapted quickly, appreciating the efficiency of these new methods, for many seniors, this rapid shift has left many older adults feeling alienated and frustrated, struggling to perform even simple tasks that were once routine.
And that’s not the only challenge seniors face. The move to digital has eroded the personal interactions that many seniors held dear. For some, routine activities like visiting the bank to pay bills or going to the doctor provided much-needed social interaction and a sense of community. These aren’t just errands; they’re lifelines to the outside world. The shift to online platforms, while convenient, often strips away the personal touch and leaves a void filled with screens and automated voices.
The impact is not just emotional, it’s practical too. Navigating customer service can be a labyrinthine process, with automated systems and long wait times replacing human interactions. This can feel particularly isolating for those who may not have family or friends nearby to assist them.
So, what can be done? First, as a society, we need to recognise that while technology is a tool for empowerment, it can also be a source of exclusion. Taking the time to assist a senior with setting up a device, explaining how to access services online, or simply being there to answer questions can make a significant difference. It’s not just about providing technical support, it’s about showing care and ensuring they feel included and valued in our rapidly changing world.
While technology continues to advance, our approach to supporting those who find these changes challenging must evolve too. Making “Help a Senior with Technology” a daily practice isn’t just beneficial for seniors, it strengthens community bonds, bridges the generational divide, and builds a more inclusive society for everyone.