Here’s what you need to know
There’s an important change coming to how My Aged Care records who can support you with your care. These updates are part of the new Aged Care Act, which is designed to give older people more control and say in their care, while ensuring the right supports are in place.
From 1 July 2025, anyone currently listed as your regular or authorised representative will become your Registered Supporter. This change will happen automatically, so it’s important to understand what’s different and check whether the right person is listed for you.
A Registered Supporter is someone you trust to help you understand and communicate decisions about your care.
This role comes with new legal responsibilities, including:
- Acting honestly, respectfully, and in your best interests
- Supporting your independence and helping you stay involved in your own decisions
- Avoiding conflicts of interest
- Following rules set out in the Aged Care Act, with consequences if they don’t
This role is different from the old representative roles because it is legally defined, with clearer duties and accountability.
A Registered Supporter does not replace an Enduring Power of Attorney (EPOA). An EPOA can make decisions on your behalf, but a Registered Supporter helps you stay in control by supporting you to make your own choices.
If you’re happy with your current support person, you don’t need to do anything. If you’d like to make a change, it must be done through My Aged Care by 30 June 2025.